The showroom has been on Arden Street for fifty-four years. The new station opened opposite our front door in November. Walk in any day except Sunday, dial the floor, or send a note. Whichever's easiest gets the same person.
Every channel lands with the same floor manager. There's no triage queue, no offshore call centre, no auto-reply theatre.
The showroom sits at street level on Arden. Workshop and panel are upstairs. Six days a week, no appointment needed.
Sales, service, finance, three numbers, three teams. The line goes to a person on the floor, not a phone tree.
For a sourcing brief, a written quote, a press request, or anything you'd rather have a record of. Replies inside the business day.
Two-hour parking on Arden, four-hour on Macaulay. Train to Arden Station and you're across the road. The 220 bus stops on the corner of Macaulay and Arden.
No ticket numbers. No round-robin. The first person who reads your note is the person who replies.
Every message gets a human acknowledgement before close of business. You'll know it landed.
Sales, service, finance, sourcing, the floor manager routes the message to the person who can actually answer it.
A test drive booked, an indicative quote sent, a service slot held, a sourcing brief opened. Whichever the question called for.
Whatever was discussed gets put in writing. No verbal-only commitments, no chasing required from your end.
Tell us what you're after. We'll come back inside the business day with the right person on the file. Sales, service, finance, sourcing, or any of the things that don't fit a category.
Service history . saved cars . enquiry trail